by Keith Richardson
Summer started slowly but has turned out pretty well, n’est-ce pas? The heat and Olympics actually drove a few people indoors for a while!
After a slow June, the new clients side of our business picked up considerably in July and August as many of you took the plunge and acquired a new Mac or one of the “old stock.” Many London Drugs managers reported that their discounted old stock moved slower than in past roll-outs, a sign, perhaps, that folks had been lusting for the latest Mac-hines. Local Mac only resellers seem to have similar over abundance of stale stock. (Of course, it’s never really stale, is it?)
Unfortunately, until late August, many “new” Macs, due to the length of the commercial supply chain, did not arrive installed with Apple’s newest OS, Mountain Lion (10.8). The free upgrade, moreover, is a time-consuming and somewhat nerve-wracking experience for many people as it needs to be done over the Internet through Apple’s App Store. If you don’t have a high speed connection, I’d almost say don’t even think about it. Even on high speed, from the moment you begin the download until ML is up and running you’re looking at over 2 hours. If, God forbid, you’re still using High Speed Lite (Lite with a silent “t”), it will take much longer. We were well over an hour with Broadband 50.
As well, prior to accessing any of Apple’s online stores (iTunes store, App store, iBook store, etc.), you have to have an Apple ID. Then, as you’re ready to download Mountain Lion, the App Store may appear to want a current credit card number. It turns out that if you know the procedure, you can obtain free software from the App Store without a credit card. Check out http://support.apple.com/kb/HT2534 and click on Creating an account on a computer.
July and August 2012 Mac purchasers don’t need to provide a credit card. But navigating through all the “special circumstances” at play here may leave you wanting help in following all the directions.
The good news is that, for most, the transition to Mountain Lion has gone very smoothly. 3 million downloads in the first four days of its release. “Surprisingly good” app compatibility according to TechCrunch reviewer MG Siegler. Which doesn’t mean that ALL your old apps, especially if you’re upgrading from Snow Leopard (OS 10.6.8), are going to work on ML. If you’re an old hand with Macs but have never really figured out your computer’s tech side, we recommend you consult someone who knows about these things….
How different is ML? Significantly divergent from Snow Leopard. Even Lion users will find several brand new features (sometimes a bit hidden—ain’t that the Apple way?) as well as noticeable changes (enhancements?) to familiar apps like the renamed Address Book, now renamed Contacts (as on the iPad and iPhone), and simpler to use. Also, kudos for Notifications, Safari 6, and iCloud.
Notifications resides in the upper right corner of our Desktop menu bar. When you receive a new email, or an event reminder is issued, you receive an unobtrusive notification that you can act on or not as you see fit.
Safari 6 increasing imitates its competition, notably Firefox and Chrome browsers, yet retains its unique features—Reader, built-in dictionary, and even easier setup editing. The biggest difference is the combined search and address box. Tabs utilization is also better in our opinion. One thing missing, at first, is the add a bookmark button (+), but it can be added by customizing the toolbar—which we advocate in any case. We also like being able to swipe between web pages both on a trackpad and even the Magic Mouse.
We also like the improvements in Preview, notably the Markup option, a significant improvement over the old Annotate button. Several features that were previously separated have been rolled into Edit. Click it and you get a whole raft of tools. Some tools are still only accessible under the Preview menus (Adjust colour and size, for example. It would be nice to have them as buttons on the Toolbar, too.)
As has been the case for years, however, it’s a puzzle to us why so many Preview’s best features are not “turned on” “out of the box.” You’ll need to right click on the title bar, select Customize Toolbar to add these tools: expanded zoom box (3 buttons instead of 2), Zoom to Fit, Scale, Inspector, and possibly others.
All in all, however, we continue to be impressed by just how well designed and useful Preview is. Sadly, it appears that Most Mac users have never closely looked at the app’s “extra bells and whistles.”
We’ve also played briefly with the new Dictation/Speech preference. Competent typists used to “thinking in type” are unlikely to switch to Dictation. Competent speakers, however, may love it. Just be sure to choose the input language that fits your voice. If, instead of US English (apparently there’s a Canadian English option “coming soon,” eh?), you converse in UK or Australian English, don’t say “period” to mark the end of a sentence. Say, “Full stop.” Otherwise you’ll see not a “.” but the word “period.” As with all dictation programs, there’s plenty of hilarity when the computer misinterprets your speech, grammar, or meaning. Not yet a home run.
On the other hand, we love the improved text to speech feature. We asked “Tessa” and “Karen” to read this column back to us and loved their delightful South African and Australian accents so much that we almost forgot to listen to the content. Hope we haven’t left too many typos in this report!
Postscript: One small thing, noted by one reviewer as a change she wants to see reversed. It’s no longer so easy to accidentally remove an app from the Dock by clicking and dragging it up. Many of our clients in the past were plagued by this issue. Now, you have to be more deliberate; you can still drag it up—a bit higher than before, hold it there for a couple of seconds and then watch it “poof” if you like, but you’re less likely to do this accidentally.
Don’t forget to check out the Macseniors website: http://macseniors.ca.